EXCELLENT CUSTOMER SERVICE – HOWARD LEBAN

EXCELLENT CUSTOMER SERVICE – HOWARD LEBAN

September 4, 2019

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Accounting Agent Howard Leban describes how he personally provides excellent customer service. Howard shares his motivation to help people, what makes FBMC great versus good, and how FBMC customer service stands out.