90-in-19 Archives - FBMC Benefits Management, Inc.

90-in-19 Articles

CLIENT SATISFACTION IS ON THE RISE

Client Satisfaction is on the Rise at FBMC Benefits Management, Inc. Tallahassee, Fla. – February 2020 – FBMC Benefits Management, Inc. is on the journey to performance excellence. FBMC aimed for a high Net Promoter Score to measure customer...

EXCELLENT CUSTOMER SERVICE – ROBERT PUMPHREY

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Retirement Service Agent, Robert Pumphrey describes how he personally provides excellent...

EXCELLENT CUSTOMER SERVICE – TERRI NEWBON

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer IS Developer II, Terri Newbon describes how she personally provides excellent...

EXCELLENT CUSTOMER SERVICE – ELIZABETH CELIKIS

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer Service Agent Elizabeth Celikis describes how she personally provides excellent...