Customer Service Archives - Page 2 of 2 - FBMC Benefits Management, Inc.

Customer Service Articles

EXCELLENT CUSTOMER SERVICE – TERRI NEWBON

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer IS Developer II, Terri Newbon describes how she personally provides excellent...

EXCELLENT CUSTOMER SERVICE – ELIZABETH CELIKIS

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer Service Agent Elizabeth Celikis describes how she personally provides excellent...

EXCELLENT CUSTOMER SERVICE – HOWARD LEBAN

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Accounting Agent Howard Leban describes how he personally provides excellent customer...

EXCELLENT CUSTOMER SERVICE – PATRICE ALFRED

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer Service Agent Patrice Alfred describes how she personally provides callers with...