HERO OF FBMC – RACHEL WILLIAMS

HERO OF FBMC – RACHEL WILLIAMS

FBMC Benefits Management, Inc. is dedicated to continuously improve client satisfaction in the delivery of its services. To support FBMC’s initiative, FBMC Sr. Graphic Designer, Rachel Williams describes how she personally provides excellent customer service. Rachel shares her motivation to help people, what makes FBMC great versus good, and how FBMC stands out.

HERO OF FBMC – RAY GRIFFIN

HERO OF FBMC – RAY GRIFFIN

FBMC Benefits Management, Inc. is dedicated to continuously improve client satisfaction in the delivery of its services. To support FBMC’s initiative, FBMC Account Manager II, Ray Griffin describes how he personally provides excellent customer service. Ray shares his...
EXCELLENT CUSTOMER SERVICE – ROBERT PUMPHREY

EXCELLENT CUSTOMER SERVICE – ROBERT PUMPHREY

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Retirement Service Agent, Robert Pumphrey describes how he personally provides excellent...
EXCELLENT CUSTOMER SERVICE – TERRI NEWBON

EXCELLENT CUSTOMER SERVICE – TERRI NEWBON

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer IS Developer II, Terri Newbon describes how she personally provides excellent...
EXCELLENT CUSTOMER SERVICE – ELIZABETH CELIKIS

EXCELLENT CUSTOMER SERVICE – ELIZABETH CELIKIS

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer Service Agent Elizabeth Celikis describes how she personally provides excellent...