by dhollowayboyd | Jun 4, 2020 | Community, Customer Service, Heroes of FBMC
FBMC Benefits Management, Inc. is dedicated to continuously improve client satisfaction in the delivery of its services. To support FBMC’s initiative, FBMC Sr. Graphic Designer, Rachel Williams describes how she personally provides excellent customer service. Rachel shares her motivation to help people, what makes FBMC great versus good, and how FBMC stands out.
by dhollowayboyd | Feb 25, 2020 | Heroes of FBMC
FBMC Benefits Management, Inc. is dedicated to continuously improve client satisfaction in the delivery of its services. To support FBMC’s initiative, FBMC Account Manager II, Ray Griffin describes how he personally provides excellent customer service. Ray shares his...
by dhollowayboyd | Feb 5, 2020 | 90-in-19, Customer Service, Press Release
Client Satisfaction is on the Rise at FBMC Benefits Management, Inc. Tallahassee, Fla. – February 2020 – FBMC Benefits Management, Inc. is on the journey to performance excellence. FBMC aimed for a high Net Promoter Score to measure customer...
by dhollowayboyd | Dec 23, 2019 | 90-in-19
FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Retirement Service Agent, Robert Pumphrey describes how he personally provides excellent...
by dhollowayboyd | Nov 1, 2019 | 90-in-19
FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer IS Developer II, Terri Newbon describes how she personally provides excellent...
by dhollowayboyd | Sep 30, 2019 | 90-in-19
FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer Service Agent Elizabeth Celikis describes how she personally provides excellent...
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