FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer IS Developer II, Terri Newbon describes how she personally provides excellent customer service. Terri shares her motivation to help people, what makes FBMC great, and how FBMC stands out.
HERO OF FBMC – RACHEL WILLIAMS
FBMC Benefits Management, Inc. is dedicated to continuously improve client satisfaction in the delivery of its services. To support FBMC’s initiative, FBMC Sr. Graphic Designer, Rachel Williams describes how she personally provides excellent customer service. Rachel shares her motivation to help people, what makes FBMC great versus good, and how FBMC stands out.
