EXCELLENT CUSTOMER SERVICE – TERRI NEWBON

EXCELLENT CUSTOMER SERVICE – TERRI NEWBON

November 1, 2019

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer IS Developer II, Terri Newbon describes how she personally provides excellent customer service. Terri shares her motivation to help people, what makes FBMC great, and how FBMC  stands out.