EXCELLENT CUSTOMER SERVICE – ELIZABETH CELIKIS

EXCELLENT CUSTOMER SERVICE – ELIZABETH CELIKIS

September 30, 2019

FBMC Benefits Management, Inc. began a company initiative to attain 90 percent client satisfaction in the delivery of its services. To support FBMC’s 90 in ’19 initiative, FBMC Customer Service Agent Elizabeth Celikis describes how she personally provides excellent customer service. Elizabeth shares her motivation to help people, what makes FBMC great versus good, and how FBMC customer service stands out.